Effective Date: Dec 19, 2024

Welcome to Serene! By using our website, booking services, or visiting our salon, you agree to the following Terms of Use. Please read these terms carefully before accessing our services.

1. Acceptance of Terms

By using our website or booking services, you acknowledge that you have read, understood, and agree to these Terms of Use. If you do not agree, please do not use our website or services.

2. Services Offered

Serene provides nail care and related beauty services. We reserve the right to:

  • Modify or discontinue services without notice.
  • Refuse service to anyone, provided it is lawful and non-discriminatory.

3. Appointments and Cancellations

  • Booking: Appointments can be made online, by phone, or in person.
  • Late Arrivals: If you are late, your appointment time may be shortened or rescheduled.
  • Cancellations: Cancellations or reschedules must be made [insert timeframe, e.g., 24 hours] in advance to avoid fees.
  • No-Shows: Failure to show up for an appointment may result in charges or restrictions on future bookings.

4. Payments and Refunds

  • Payment Methods: We accept [list accepted payment methods, e.g., credit cards, cash]. Payments must be made in full at the time of service.
  • Pricing: Prices are subject to change without prior notice.
  • Refund Policy: All sales are final. If you are dissatisfied with a service, please notify us within 48 hours, and we will work to resolve the issue.

5. Client Responsibilities

To ensure the best experience, we ask our clients to:

  • Arrive on time for appointments.
  • Inform us of any medical conditions, allergies, or sensitivities before service.
  • Follow aftercare instructions provided by our staff.
  • Treat our staff and other clients with respect.

6. Gift Cards and Promotions

  • Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash. Lost or stolen cards will not be replaced.
  • Promotions: Promotional offers are valid only for the stated duration and cannot be combined with other discounts.

7. Website Use

  • Content: All content on our website, including text, images, and graphics, is the property of [Your Nail Salon Name]. Unauthorized use or reproduction is prohibited.
  • User Conduct: You agree not to engage in activities that could harm the website or interfere with other users’ access.

8. Limitation of Liability

  • Serene is not responsible for:
    • Adverse reactions caused by failure to disclose allergies or sensitivities.
    • Loss or damage to personal belongings brought into the salon.
  • Our liability for any claim related to our services will not exceed the cost of the service provided.

9. Privacy Policy

Your use of our website and services is also governed by our [Privacy Policy]. Please review it for details on how we collect, use, and protect your personal information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, services, or policies of these external sites. Use them at your own risk.

11. Changes to These Terms

We reserve the right to update these Terms of Use at any time. Updates will be effective immediately upon posting on our website. Your continued use of our services or website indicates acceptance of the updated terms.

12. Governing Law

These Terms of Use are governed by the laws of Colorado state, and any disputes will be resolved in the courts of Colorado state.

13. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us:

Serene, LLC
1801 California St, Ste 2400
Denver, CO 80202

By using our services, you agree to abide by these Terms of Use. We look forward to serving you and ensuring your experience with Serene is exceptional!